Meet the Team
Our team is a collection of dental professionals trained to help you reach your dental health goals. From the administrative staff that handles your calls appointment requests and dental insurance processing to the trained dental hygienist that helps you stay on track with cleaning and advice on daily oral health tips, they are committed to you and your health.
Joan – Scheduling Coordinator
Joan joined Palmer & Krause Dental in January 2005. She had previously worked for 26 years as a medical secretary and office manager for a prominent Portland physician. She lives in South Portland with her husband Paul. Joan has three children, son-in-law, daughter-in-law and three grandchildren. Her hobbies include reading, sewing, and gardening.
Phyllis – Financial Coordinator
Phyllis started in our office in June 1992. She has had various positions in our office and has been a financial and insurance coordinator since 1995. She has three daughters, one grandson and two granddaughters. She lives in Buxton. Her hobbies include reading, traveling, playing cards and spending time with her grandchildren.
Jeff - Financial Coordinator
Jeff joined our team in September of 2017, he previously worked for a PPO Network for 14 years. Jeff enjoys spending time with his family, reading and watching his favorite NFL team, the Atlanta Falcons.
Sanja – RDH, B.S. (Dental Hygienist)
Sanja moved to Portland in 1998 from Sarajevo, Bosnia and Herzegovina. She obtained her Bachelor's Degree in Science- Department of Dental Hygiene, from the University of New England in 2006. While attending UNE, she became a member of the National Dental Hygiene Society – Sigma Phi Alpha and received the Hu-Friedy Excellence in Clinical Achievement Award. Sanja joined the Palmer & Krause DDS in 2006. She lives in Scarborough with her husband, Sinisa and three Daughters, Adrijana, Amelia and Helena. Besides her love for Dental Hygiene, Sanja enjoys spending time with her family, traveling, music, reading, and outdoor activities.
Heather - RDH (Dental Hygienist)
Heather received her Dental Hygiene degree from the University of New England in 2007. She has been working for our practice since January 2008. Along with helping her patients create healthy smiles, she treasures the great relationships made every day at the office and looks forward to catching up during continuing care appointments. Heather grew up in Bridgton and currently lives in Gray with her husband Dana and two children, Kiley and Parker. Her interests outside of dental hygiene include watching her favorite football team (the Minnesota Vikings), running, hiking, camping and exploring the many beautiful state parks Maine has to offer.
Sherry – RDH
Sherry joined Palmer & Krause DDS in 1990. She received her dental hygiene degree from the University of Minnesota in 1989. She worked for 3 years in Minnesota and then 7 years in Switzerland before returning to the US, returning to her home state of Maine. She lives with her husband Rob and daughter Robyn in Portland. They have 2 cats and a dog. Sherry enjoys traveling, reading, dog walks, and cheering on the Boston Celtics.
Joanne - Dental Assistant
A valued staff member since 2015, Dental Assistant Joanne can be found working alongside the doctors in clinical care directly for patients. Originally from the UK, Joanne moved to Maine at the age of 18 with her parents and younger sister. Shortly after moving, Joanne attended Maine College of Art and graduated with Honors with a Bachelor of Fine Art in Painting. She attended Dental Careers Institute in Portland. She was drawn to dental assisting as a way to best use her caring and organizational skills. She loves meeting and getting to know patients and helping them feel at ease. During her personal time, Joanne likes to go on walks, take photographs, bake and paint.
Ciara - Dental Assistant
Ciara grew up in Scarborough and has been a dental assistant since her training at VIP Dental Assistant program in 2017. She enjoys playing hockey, traveling and outdoor activities.